Privacy Policy for ATeam Solutions

Effective Date: 17/10/2024

At ATeam Solutions, we are dedicated to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that may arise from your use of our services.

1. Information We Collect

While ATeam Solutions does not actively collect personal data from our customers, we may gather the following information:

  • Contact Information: Your name, email address, and phone number when you reach out to us for services.
  • Service Details: Information related to the services you request (e.g., type of cleaning, location, etc.).

2. Use of Information

We may utilize the information we collect for the following purposes:

  • To provide our dry cleaning services for sofas and carpets.
  • To communicate with you regarding your service requests.
  • To enhance our services and improve your customer experience.

3. Sharing of Information

ATeam Solutions does not sell or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business and providing our services, under strict confidentiality obligations.

4. Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies to collect user data. However, third-party services that we may utilize (e.g., analytics, advertising) may employ their own cookies. We recommend reviewing their privacy policies for more information.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a Malaysian company, we respect your rights concerning your personal information. You may request access to your information, correction of any inaccuracies, or deletion of your information by contacting us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will take effect immediately upon posting the revised policy on our website. We encourage you to review this policy regularly for updates.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us.